Open Access BPO
WHO WE ARE
Open Access BPO is an omni-channel customer care and back office support provider serving global internet and technology companies focusing on Travel, Back Office, Medical, and Transportation. The firm offers a wide range of business process solutions, including inbound customer service, outbound sales, non-voice technical support, maltilingual call center, and a long list of back office services.
Open Access BPO started out as a telemarketing startup, a sole proprietorship founded by Ben Davidowitz in San Carlos, California in 2006. Not much later, Davidowitz partnered with Henry Chang to start an LLC which later branched out into two operating sites. The company first transferred its facilities to Makati City, Philippines in 2007, later expanding to Taipei, Taiwan in 2014 and Davao City, Philippines the following year.
From only one financial services account, the company now employs more than 1,300 employees handling various accounts from businesses of all sizes and industries, including those that made it to the prestigious Fortune 500 list.