- Full Time
- National Capital Reg- Pasig City
- PHP 16000 - 18000 /Monthly
Work Address : ORTIGAS CENTER PASIG CITY
- Reviewing open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Mail correspondence to customers to encourage payment of delinquent accounts.
- Faxes documents to accounts and follow up.
- Bachelor degree
- A minimum of 2 years’ experience in a similar role.
- Strong understanding of billing and collection processes.
- Outstanding communication and interpersonal skills.
- Highly-skilled in negotiation.
- In-depth knowledge of laws and policies related to debt collection.
- Good administrative skills.
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