job vacancies in Philippines

Japanese Service Delivery Manager

  • Full Time
  • National Capital Reg- Taguig City
  • Salary As Per Industry Standard

Work Address : Taguig

Job Description

 An IT Company that Offers a wide range of  software products and services. 

 

Position:                Japanese Service Delivery Manager

Location:                               Taguig City and Cebu

Salary:                    P80,000-P150,000

Work Schedule:   Dayshift

 

Benefits:

  • Medical Benefits
  • Clothing allowance
  • Food allowance
  • Performance Bonus
  • Leaves convertible to cash
  • Life Insurance coverage

 

Requirements:

  • Filipino who can speak read & write Japanese 
  • JLPT N1-N2 Passer or Level
  • With working experience in Client Management
  • At Least 3 years working experience as Team Leader  in BPO/IT or Shared Services
  • Good interpersonal and communication skills 

 

Responsibilities

  • establish and refine delivery processes. To ensure that each customer or clients gets the same great experience from the initial stage.
  • holds all service departments and employees within these teams accountable for carrying out the required processes and tasks and providing great customer service.
  • evaluate a customer’s experience against a set of customer satisfaction goals and criteria
  • responsible for building partnerships and liaising with team leaders to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise.

 

Apply Now

Company Overview

Industry
IT Computer-Software
Experience
Exprerience 1 - 2 Years
Qualification
Bachelors
Job Category
IT Computer-Software
Job Role
Project Management
Job Level
Employees with 1 to 5 years experience
Posted
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