job vacancies in Philippines

Japanese Technical Assistant

  • Full Time
  • National Capital Reg- Mandaluyong City
  • Salary As Per Industry Standard

Work Address : Mandaluyong

Job Description

Company Profile:

One of the Universal BPO Company. They served many corporation such as Transportation, Technology, Healthcare, , Financial Services and many more.

 

Position:        Japanese Technical Assistant

Industry:       BPO Company

Location:       Mandaluyong

Schedule:      Night Shift

Salary:           Negotiable

Benefits:

  • Relocation Package
  • Accommodation Allowance
  • Visa Processing for other nationalities
  • HMO
  • Leave Benefits

Requirements:

  • Open for other nationalities who    can speak Japanese
  • Filipino who can speak Japanese
  • JLPT N1-N3 Passer or Level
  • With CISCO Certification
  • Open for Currently taking Module 3 and 4 (CCNA)
  • With experience in IT Technical Support

Responsibilities:

  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • replace parts as required
  • provide support, including procedural documentation and relevant reports
  • set up new users' accounts and profiles and deal with password issues
  • respond within agreed time limits to call-outs
  • work continuously on a task until completion

Recruitment Process:

  • Language Assessment
  • Technical Interview
    • Troubleshooting
    • Switches
    • Networking
  • Final Interview
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Company Overview

Industry
Customer Service
Experience
Exprerience 1 - 2 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted
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