job vacancies in Philippines

2 Technical Service Engineer - Paranaque

  • Full Time
  • National Capital Reg- Paranaque City
  • Not Specified

Job Description

 

JOB DESCRIPTION : 

OPERATIONAL
-    Assigned in product or equipment configuration
-    Assigned in product demonstration and testing
-    Responsible in the software programs update (both upgrade and downgrade of the software)
-    Assigned in equipment delivery and pull-out
-    Assigned in conducting the preventive maintenance of equipment to client site
-    Conducting end user training with the clients
-    Assigned in project deployment in client site
-    Oversee and assists contractors’ activity
-    Follows standard procedures for proper escalation of unresolved issues to the appropriate internal teams
-    Performs various duties related to the computer network

DOCUMENTATION AND SUBMISSION OF REPORTS
-    Processing of work permit
-    Creation and submission of activity report after the activity or on the next business day
-    Creation and submission of service report on the activity or on the next business day
-    Creation and submission of SMS report every after the activity
-    Submission of accomplished Job order after every activity or on the next business day
-    Creation and submission of project documents 
-    Creation and submission of pull out report after the activity
-    Creation and reporting of weekly updates
-    Creation and submission of weekly itinerary 
-    Monitoring and updating bitrix report
-    Creation and submission of client’s update report
-    Creation and submission of design proposal
-    Updating the inventory of deployed products to clients

COMMUNICATION
-    Responsible for the 24/7 phone support to clients and technical team member
-    Responsible for the 24/7 email response 
-    Coordination with clients to resolve issues or concern regarding the project
-    Implementation of project timeline (Grant Chart)
-    Provides prompt and accurate feedback to clients
-    Attends meeting to coordinate issues with the suppliers

SELF DEVELOPMENT
-    Improving product knowledge
-    Study possible new solutions
-    Conducting training presentation
-    Attends seminar and training for product enhancement
-    Supports to other technical member’s account 
-    Supports to new technical team member


JOB QUALIFICATIONS : 

1. Bachelor's Degree : Engineering (Mechanical), BS EE or equivalent.
2. At least 1 year experience
3. Knowledge in Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Microsoft Word
4. Availability for travel : Yes
5. Availability for change of residence : Yes

 

 

Benefits

Salary to be Disscuss in interview
Apply Now

Company Overview

Industry
Engineering-Others
Experience
Exprerience 1 - 2 Years
Qualification
Bachelors
Job Category
Engineering-Others
Job Role
Others
Job Level
Entry Level (Fresh Graduates)
Posted

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