- Full Time
- National Capital Reg- Makati city, National Capital Reg- Paranaque City
- Salary As Per Industry Standard
Work Address : 6F MGF Champaca Bldg. #156 Amorsolo St. Legaspi Village, Makati City
- Attracts potential customers by answering product and service questions
- Suggest information about other products and services
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Ability to Work Under Pressure
- Positive Attitude
- Attention to Detail
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