Account Management Officer
- Full Time
- National Capital Reg- Quezon City
- PHP 18000 - 25000 /Monthly
Work Address : Banawe, Quezon City
- Prepares list of prospect corporate accounts (i.e. SME's, professional organizations and societies, Real Estate developers, manufacturing, and local businesses) and account itinerary according to current plans and programs of Fe Del Mundo Medical Center (FDMMC).
- Identifies and coordinates meeting with existing and future clients and partners of FDMMC to develop activities for new and existing FDMMC members and clients.
- Liaise with contracted companies and other prospects and builds relationship with them to execute activities and showcase FDMMC services.
- Create and develop programs for group accounts (i.e. HMO's Corporate Clients, Organizations, etc) to engage and encourage hospital utilization.
- Work collaboratively with the Business Development department and other operations and medical departments to implement activities and programs to continuously educate everyone of the FDMMC brand and promote the hospital services to clients and stakeholders.
- Maintains customer database acquired from activities and events as part of the required monthly reports to be submitted to the department head.
- Keeps a tracker or monitoring and statistics for account management purposes, activities, and events shall report to the Head of Business Development department weekly.
- Improves quality of service by giving recommendations on processes. Must be able to research on latest trends and benchmark with other hospitals and shall apply as appropriate under FDMMC standards.
- Continuously updates job knowledge by participating in educational or workshop activities within and outside the organization.
- Fulfills his/her duty as a team member of the FDMMC organization by observing the hospital's policies and procedures and right conduct.
- Graduate of BS Marketing,BS Advertising,Business Management or equivalent
- At least 2-3 years of experience in sales and marketing.Preferably in a healthcare set up.
- With excellent customer relationship management
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