Account Specialist - Key Accounts
- Full Time
- Central Luzon- Bulacan
- Salary As Per Industry Standard
Work Address : Maycauayan Bulacan
KEY PERFORMANCE INDICATORS:
No. Standard Measure
1. Sales % of Sales Target Achieved
2. Customer Relations • Problem Solving Skills
• Regular Communication or visit to customers
• Maintenance of top accounts and establishment of relationship with clients
3. Collection • Monitoring of Accounts Receivables
• % Collection from Customers
• Accuracy of Collection
4. Planning, Forecasting and Reporting Completeness, Timeliness and Accuracy of:
• Strategic Plans – e.g. Account Penetration
• Sales Forecast
• Sales Reports
• Effectiveness of Presentation report
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
No. Standard Measure
1. Market Penetration • Introduce product and provides samples as needed
• Ensure timely approval of new accounts application
• Achieve the number of target accounts opened per month
• Negotiate with customers and close sales
• Achieve sales target per month
2. Constant Communication to Customer’s • Communicate with customers regularly either through phone or personal (face to face) visit/meeting
• Visit Customers to know if they have new products
• Accomplish the weekly itinerary with complete signatures of visited customers
• Establish rapport and build good and long term business relationships especially with top customers.
3. Customer Relations and Issue Resolution • Manage the requirements of customers
• Coordinate with and support operations and HR & Admin regarding their requirements, e.g. Quality Audits
• Coordinate with involved department and resolve customer complaints / issues
4. Collection • Monitor status of Accounts Receivable from accounts and assist Finance in collecting if necessary
• Advise customers with orders put on hold
• Negotiate or settle with customers regarding their pending payments
5. Planning • Identify target accounts
• Survey competitors pricing and practices
• Analyse accounts and market trends
• Recommend and present programs or strategies to achieve targets
6. Forecasting • Forecast per item based on the analysis of accounts in the market
• Submit report forecast on time.
7. Sales Monitoring and Reports Generation • Monitor Sales and collection performance
• Generate regular Sales Report
• Create presentations as assigned by Sales Manager
• Generate ad hoc Sales report as required by sales manager
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