Job Description

Our company tagline is .consulting .solutions .partnership and it accurately summarizes how we focus ourselves and our teams. We bring expert knowledge to consulting engagements. We have the domain expertise to recommend, implement and even develop solutions for our customers.
And, in everything we recognize that partnership is the key to success.

With headquarters in Regensdorf, near Zürich, Switzerland, msg global solutions is a product- and solutions-based systems integrator. Our expert teams employ a complete selection of consulting services and software products to help large and midsize clients succeed with a range of business and IT strategies, including digital transformation.

JOB SUMMARY:

Responsible for processing requests received through various channels (emails, phone or internal ticketing system). Generating of reports, provide data and financial analysis for various projects. Providing the client the correct process needed to perform certain tasks to resolve their issue.

DUTIES AND RESPONSIBILITIES:

• Ticket Processing, Analysis and Dispatch
• Provide solution to complex issues
• Adherence to SLA
• Roll out and train end users for new processes to be implemented.
• Process Compliance and audit
• Knowledge on the use of any Project management tool will be an advantage.

Conditions Work Schedule: Shifting (24x5); including Holiday Operations

Location: Makati, Pacific Star Building

Educational Attainment: Bachelor of Science graduate (Accountancy, Management of Financial Institutions, Business Management, etc)

Required Product/System Experience: knowledgeable in MS Office

Job Type: Full-time

Salary: Php23,000.00 /month

Minimum of two years experience in banking, financial back office (AR/AP), audit or accounting

Preference will be provided to candidates with Strong Financial and Project Management Concepts.