job vacancies in Philippines

BILINGUAL MANDARIN-ENGLISH MEMBER SERVICES AGENTS

  • Full Time
  • National Capital Reg- Pasig City
  • 25000 - 30000 /

Job Description

Professionally process outbound sales and/or receive customer service calls

Respond to customer questions

Resolve customer issues

Encourage usage of hotel accommodation and restaurants

Record and verify accurate information on all calls 

Obtain and update customer information

Obtain possible customer leads

Data entry and maintenance of customer/potential customer data bases

Maintain records of telephonic interactions

Follow up customer calls where necessary

Offer up-sells and cross-sells to callers for reservations and bookings

Positively and respectfully communicate with customers

Maintain consistent, reliable attendance standards

Maintain company and client confidentiality

Multi-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge

Complete call logs and call reports

Additional tasks may be required to perform as directed by the supervisor or by Senior management.

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience
Qualification
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Posted

Related Jobs

DB2 DBA - MF

WeScout Inc
National Capital Reg- Manila City
Full Time

At least 5 Years of progressive expertise in Database Administration  Ability to craft and alter of DB2 object according to custom's requirement (Ex: Database, Table space, Table, Index, etc)

DB2 DBA - Linux-Unix-Windows

WeScout Inc
National Capital Reg- Manila City
Full Time

Required: DB2 DBA(LUW)—Linux unix windows Secondary skill: Shellscript, Qrep At least 5 Years of progressive expertise in Database Administration 

MF Cobol Developer

WeScout Inc
National Capital Reg- Pasig City
Full Time

• Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or any related discipline. • At least 5 year(s) of Cobol experience in Mainframe environment • Experience with JCL, VSAM, CICS. • Techno-Functional expertise in AFS product is must. • Experience in production Support. • Applicants must be willing to work in QC or Pasig City

Scrum Master

WeScout Inc
National Capital Reg- Pasig City
Full Time

Person should be agile project manager/ Scrum master with minimum 7 years of experience in this field. Person should have knowledge about using VSTS or SHPT(Share point) for managing scrum activities and metrics. CSM or Scaled Agile certification or similar in this field is required. Should have good communication skills and should be able to work in multi vendor environment.

Customer Service Representative

iStaff Solutions Inc.
National Capital Reg- Pasig City
Full Time

- AMENABLE TO WORK FULL-TIME/OFFICE-BASED AND WORK FROM HOME SET-UP - AMENABLE TO WORK IN SHIFTING SCHEDULES - WILLING TO WORK IN ORTIGAS. - AVAILABLE TO START ASAP!

jobaxy-logo register-now