Booking Concierge Sales Specialist
- Full Time
- National Capital Reg- Manila City
- Salary As Per Industry Standard
Work Address : 15th Floor - Citibank Center, Paseo De Roxas Avenue Makati City
- Manages and maximizes the database by adding newer contacts;
- Record all sales enquiries using Zoho deals;
- Maximizes the opportunity by using the three-step sales process in line with operating policy including highlighting keys reasons to choose AOM and key reasons to book direct for each enquiry;
- Send written quotes for all enquiries through Zoho deals;
- Follow up on all enquiries as per the three-step sales process in line with operating policies;
- Offer upgrades and follows up on these offers to maximize the revenue;
- Facilitates upsell and cross sell to existing customers; including working with the phone concierge team to maximize overall sales;
- Coordinates long/extended stay booking requests, ensuring a high conversion rate;
- Analyzes any concerns and provides immediate solutions to customer issues;
- Conducts timely follow-ups on sales inquiries;
- Ensures increased website bookings by actively working visitors currently on the website using SalesIQ;
- Monitors and meets sales targets;
- Reviews rates on a daily basis by frequently performing defined searches and logging data;
- Working with the logged data and the agreed tools to project room rates and analyze market changes;
- Uploads data to the Account’s cloud systems;
- Daily reporting and updates.
- Manages the Company’s AIRBNB listings including setting up new listings in line with the operating policy;
- Manages availability and rates based on market demand indicators
- Responds to customer enquiries and highlight key reasons to stay;
- Loads bookings, sends confirmations and deals with all questions and concerns;
- Daily reporting and updates.
SKILLS AND COMPETENCIES REQUIRED
- Candidate must at least a bachelor’s degree in any field
- At least 2 years’ experience in handling a team is required for the position
- Must have an extensive experience in Hotel Reservations/Bookings accounts/ Travel Accounts or Travel Agency
- At least 1 year of experience in sales management
- Excellent communication skills both verbal and written
- Interpersonal ability: Team management, telephone and customer service skills
- Service and customer-focused
- Initiative and commitment to achieve goals
- Problem solving and decision making
Computer ProgrammerToyota Tsusho Philippines Corporation
Graduate of Computer Science or any Computer Courses With at least 1-2 years of work experience in Sales earned from Metal Industry or Logistics Company.
Infusionsoft ExpertGlobal Teams
Knows Infusionsoft application
Senior Implementation SpecialistDBA Global Shared Services Inc
We are in need of a Senior Implementation Specialist to oversee the delivery, training, and implementation of the Change Management Plan and Process. Candidates must have effective communication skills and the ability to influence people. They must also possess effective business correspondence writing skills.
Associate Implementation SpecialistDBA Global Shared Services Inc
We are in need of an Associate Implementation Specialist to assist in the documentation, delivery, training, and implementation of the Change Management Plan and Process. Candidates must have entry level skills in business correspondence writing. They must also be skilled in public speaking and proficient in using MS Office Software.
HR ManagerToyota Tsusho Philippines Corporation
Must be a graduate of BS Psychology. With at least 8 - 10 years of HR related working experience. Has strong organizational and interpersonal skills. Has good communication and writing skills. Must have initiative, strong analytical and decision making skills, can think out of the box to solve problems and address conflicts. Must be amenable to work in Calamba, Laguna. Can start work ASAP.
To Apply For This Job You Have To Go Through Small Test . So Be Ready For That.To Apply Click On Proceed .