Customer Service Representative (Call Center) – many open positions (Metro Manila, BGC Area)

Employment type: full-time or part-time

We are a young and driven company looking to hire and integrate our employees into a great working environment. We help our employees grow and become excellent customer service agents.

If you are a motivated individual who enjoys solving problems - this is the perfect opportunity for you!

We are looking for results-driven Customer Service Agents

Part-time and Full-time positions are available, tele-commuting okay.

We receive calls from a variety of online businesses.

-8 hours per day 6-days per week possible

-We are open every day and we work flexible hours

-Starting salary 142 PHP per hour + up to 15,000 PHP in monthly bonuses!

-Paid vacation days and paid public holidays

-Benefits included

Job Description and Responsibilities:

-Provide product and service support and information for customers.

-Manage and resolve customer issues well and quickly, ensuring that customers feel supported and difficult situations when needed.

-Utilizing software, scripts, and tools to complete calls appropriately.

-Taking part in training and other learning opportunities to expand knowledge of client companies and business policies.

Skills Requirements:

-High level proficiency in English

-Experience in call center or something similar

-Active listening, good vocabulary, professional phone voice

-Ability to perform under pressure and diffuse difficult situations

-Strong time management and decision-making skills

-Computer literate

-Ability to recognize emotions in tone of voice

-Ability to multitask

-Outgoing, friendly, compassionate personality