Call Center Agents
- Full Time
- National Capital Reg- Taguig City
- PHP 15000 - 18000 /Monthly
Work Address : 1403 Picadilly Star Building, 4th Avenue cor 27th Street, BCG, Taguig City
Position Description, Duties & Responsibilities
- Outbound sales account
- May have up-trainings / cross-trainings on future processes
- May be transferred to another account or shift schedule depending on the business need
- Other possible accounts:
- Inbound Sales
- Customer Service
- Technical Support
- Outbound Lead Generation
- Telemarketing and Sales
- After Sales Support
- Data Entry
- Online Live Chat
- Email Management and Virtual Assistant Services
- IT Support
- Transcription Services
- Ability to multi-task in between calls and documentation
- Accurately documents the amendments requested by the customers and/or what transpired during the call
- Ability to understand and follow instructions precisely
- Maintaining confidentiality of work related information and materials
- Meets the account’s goals and target metrics
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