Job Responsibilities:

• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies
 
Job Qualifications:

• Candidate must at least reached 2nd year College or possess a Bachelor's Degree in any field (No BPO experience is required)
• High school graduates
• Good English language conversation skills
• Computer and Web proficient
 

• 2k Non taxable allowance • 13th month pay • Attendance Bonus • Departmental Awards • 3 Dependents can be enrolled in our HMO after 3 months • Maternity/Paternity Leave • Paid leaves 1SL/1VL per month can accumulate if unused • 10%-15% DISCOUNT on Partner Gyms • Enjoy our Kick Off Parties • Sponsored Team Building