Duties and Responsibilities:

• Provide pre-sales support for prospects including data review and analytic problem solving.
• Confer with customers by Chat to provide information about products or services.
• Work with prospective customers, when appropriate, to help assure a good product fit.
• Become an expert in the features, benefits and application of Xero accounting software.
• Communicate daily with sales staff regarding sales activities and tactics.
• Maintain documentation.
• Provide respectful, courteous and professional support.

Requirements:

• Must have a Bachelor's Degree or have attended at least 2 years of college.
• Salesforce experience, preferred but not required.
• Strong communication skills, written and verbal.
• Must be computer literate and type at least 35 wpm.
• Must be willing to work shifting schedules, holidays and weekends.
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
• Ability to effectively present information and respond to questions from prospects, customers, management, and staff.
• Must be aware of industry trends and business models.
• Has a passion for learning and always want to soak in more knowledge.
• Possesses excellent collaboration skills with a wide variety of internal team members.
• Must be willing to work in Makati City.

Working Conditions:

• Full Time Job.
• 9 hours shift (8 working hours + 1 hour Lunch Break).
• Shift Schedule depends on Market assignment (US, AU , UK , NZ) or as determined necessary by management.