JOB DESCRIPTION

• According to company's assigned list of customers, make phone calls (emails and SMS messages as well) to remind and communicate with customers who have expired repayments and overdue repayments.
• Reach the goals set by the company, record relevant information in the system, and answer customer questions.
• Finish the tasks required by the company, including the phone calls coverage and successful collection rate.

QUALIFICATIONS AND SKILLS

• Required Skill(s): MS office
• Required Language(s): English, Filipino
• Relevant working experience is preferred, good mandarin listening and speaking skills is a plus.
• Has strong communication, problem solving and analytical skills
• Creative in spiels and has self-disciplined.Capable in Identifying and completing critical tasks. Know how to handle pressure and with minimal supervision.