job vacancies in Philippines

CSR Cantonese Speaking

  • Full Time
  • National Capital Reg- Makati city
  • Salary As Per Industry Standard

Work Address : Makati City

Job Description

Skills and Experience Required

  • Thorough working knowledge of Microsoft Office, ticketing systems and customer service procedures.
  • Knowledge of supporting GSM
  • A professional telephone manner and call management skills
  • Outstanding written and verbal skills in English – able to take technical information and translate into easily understandable language for customers.
  • Exceptional customer relationship management skills – including handling complaints effectively
  • Good teamwork, organisational and time management skills
  • Excellent analytical and problem-solving skills
  • Good attention to detail and the ability to understand and follow technical processes accurately
  • Knowledge of the following tools/technologies would be an advantage: My SQL Querying, SIP, TCP/IP, LAN, DSL, Wi-Fi
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Company Overview

Industry
Customer Service
Experience
Exprerience 2 - 3 Years
Qualification
Tertiary
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted
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