CSR Position for Healthcare Account Alabang
- Full Time
- National Capital Reg- Muntinlupa City
- PHP 18000 - 25000 /Monthly
Work Address : 5th floor of Sycamore Centre, Alabang-Zapote Road, Alabang, Muntinlupa
Job Description
Job Responsibilities:
• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies
Job Qualifications:
• Candidate must at least reached 2nd year College or possess a Bachelor's Degree in any field (No BPO experience is required)
• High school graduates
• Good English language conversation skills
• Computer and Web proficient
Benefits
Company Overview
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