- Full Time
- National Capital Reg- Pasig City
- Salary As Per Industry Standard
Work Address : Ortigas
• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Validate Reservations through web or by calling hotels
• Validate transaction and change the ownership to the new buyer’s name
• Manage and resolve customer complaints
• Provide customers with product and service information
• Update customer information into system
• Identify and escalate priority issues
• At least 2-years of college education
• Good written communication skills
• Adaptable with shifting schedules
• At least 3 months of CSR or related experience
• Willing for shifting schedule (Morning, Mid, Night)
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