job vacancies in Philippines

CSR

  • Full Time
  • National Capital Reg- Pasig City
  • Salary As Per Industry Standard

Work Address : ortigas

Job Description

70% Non-Voice + 30% Voice  

  • Answer calls and respond to emails
  • Handle customer inquiries both telephonically and by email
  • Validate Reservations through web or by calling hotels
  • Validate transaction and change the ownership to the new buyer’s name
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Update customer information into system
  • Identify and escalate priority issues
  • Follow up customer calls when necessary
  • Document all call information according to standard operating   procedures

 

 

 

Benefits

yes
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Company Overview

Industry
Others/Category Not Available
Experience
Exprerience 1 - 2 Years
Qualification
Bachelors
Job Category
Others/Category Not Available
Job Role
Others
Job Level
Employees with 1 to 5 years experience
Posted

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