Customer Care Assistant
- Full Time
- National Capital Reg- Mandaluyong City
- Salary As Per Industry Standard
Work Address : #8 Sheridan St., Highway Hills, Mandaluyong City
- Handles customers’ inquiries, issues and concerns, provides accurate information in a timely and responsive manner to build trust and confidence in Essilor’s services and products.
- Anticipates customers’ needs and potential problems. Seeks out ways to increase client satisfaction.
- Processes sales orders (via fax, phone, e-mail etc) promptly and accurately.
- Manages stock adjustments or returned stock.
- Works closely with sales, production and dispatch department to ensure prompt delivery of products to customers.
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