Customer Care Specialist
- Full Time
- National Capital Reg- Makati city
- PHP 25000 - 35000 /Monthly
Work Address : Unit 2201 Pearlbank Centre, 146 Valero St., Bel-Air, Makati City
Answer enquiries from different channels: email, live chat, forum and Skype in a professional and timely manner
· Investigate and resolve customer complaints - resolve complaints quickly and patiently
· Update records in the CRMs accurately.
· Update / write knowledge base articles.
· Keep confidential records private and secure.
· Achieve set targets across emails, live chat and so on
· Identify product bugs and report them via a specific channel.
· Other tasks as assigned by the managers.
Team LeaderJ-K Network Manpower Services
Requirements: Excellent English communication skills Amenable to work in shifting schedule Experience in the same field Handled Contact Center, back-office support, inbound/outbound voice or non-voice account, chat support, email support
Sales Account ManagerJ-K Network Manpower Services
Requirements: • Strong focus on solution sales and selling on value • Commercially minded with a strong motivation to succeed in a high performing sales team • Flexible and adaptable to meet the needs of the changing market, our customers and the business • Great negotiation and communication skills and decision making • Passionate about a world-class customer experience • Willing to work in Quezon City • Amenable to work in a shifting schedule
Digital Events CoordinatorJ-K Network Manpower Services
Requirements: Bachelor’s degree holder in Marketing or any related course At least 2 years of experience in a client success role At least 2 years with strong administrative and process skills Willing to work in Cebu Can start as soon as possible
UXR Vendor SpecialistQuess Corporation ( Philippines)
•Ability to prioritize and organize workload •Demonstrated managing multiple projects at once or high volume of work •Min 2 years of project management experience •Experience working with 3rd parties •Experience in setting up documentation, training, process mapping etc •Superb communication skills to effectively work with a variety of internal and external stakeholders around the globe •Ability to handle complexity and navigate through changing requirements
PurchasingQuess Corporation ( Philippines)
• Bachelor's degree graduate, any field. • Must have at least 18-month experience in procurement processes. • Excellent interpersonal, communication and analytical skills. • Can manage any of the procurement process independently. • Has knowledge of analytics and MIS tools. • Ability to multi-task in a fast pace environment and must be willing to work on shifting schedules and be assigned in BGC.
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