Customer Relations Officer
- Full Time
- National Capital Reg- Pasig City
- Salary As Per Industry Standard
Work Address : 5th Floor Citystate Centre, 709 Shaw Blvd., Pasig City
- Receive calls from trunkline and hotline and answer all queries by members or callers
- Receive calls from hospitals or providers for verification of status and benefits of emergency and OPD cases
- Give approvals of emergency and OPD cases to hospitals or providers
- Check admissions on hospitals without MLO/PC
- Monitor confined members from time of admission until discharge in hospitals without MLO/ PC
- Inform or assist members or relatives to submit necessary requirements or documents prior to discharge (eg. Philhealth Forms, police report or incident report, etc.)
- Facilitate issuance of LOA to hospitals without MLO/ PC
- Coordinate and maintain a sound relationship with Providers especially to HMO Department, Billing Section and Attending Physician
- Submit regular reports like daily Admissions in hospitals, tally of calls, etc.
- Coordinate with MLO/ PC regarding admissions during night shifts and holidays
- Compute non-covered charges incurred, Philhealth and PF of doctors
- Assist in dissemination of information to providers
- Any other tasks needed to effectively fulfill the above mentioned duties.
Brand AmbassadorTopserve Service Solutions, Inc.
Service CrewTopserve Service Solutions, Inc.
Beauty AdvisorTopserve Service Solutions, Inc.
Senior ProgrammerDavid Link (Manila) Corporation
Sales CoordinatorVariance Trading Corporation
Graduate of any related business course Experience as a Sales administrator or Sales support agent FRESH GRADUATES are encouraged to apply. CAN START IMMEDIATELY!
To Apply For This Job You Have To Go Through Small Test . So Be Ready For That.To Apply Click On Proceed .