Customer Service Agents
- Full Time
- National Capital Reg- Pasig City
- PHP 17000 - 20000 /Monthly
Work Address : 11F Robinsons Equitable Tower, ADB Ave. cor. Poveda Rd., Ortigas Center, Pasig City
- Verifying and explaining benefits to the client
- Learning about the specific nature of the pre-authorization request, explaining coverage of the policy
- Taking customer calls ensuring Customer Satisfaction.
- Determining whether a physician or health care provider is covered under their policy
- Handling and giving resolution to customer complaints
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