Customer Service Representative - Earn up to 32000
- Full Time
- National Capital Reg- Pasay City
- PHP 17000 - 32000 /Monthly
Work Address : Scape Building, Macapagal Boulevard, Pasay City
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
Provide accurate, valid and complete information by using the right methods/tools
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