job vacancies in Philippines

Customer Service Representative - Earn up to 32000

  • Full Time
  • National Capital Reg- Pasay City
  • PHP 17000 - 32000 /Monthly

Work Address : Scape Building, Macapagal Boulevard, Pasay City

Job Description

Job functions:

Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintain financial accounts by processing customer adjustments

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution

Provide accurate, valid and complete information by using the right methods/tools
 

Benefits

• Up to PHP6,300.00 non-taxable meal and transportation allowance • Performance bonus up to Php5000.00 monthly • 20% night differential • Free mobile phone with monthly postpaid plan • HMO benefits (Common-law and LGBT partners may be enrolled as dependents. / Coverage for parents up to 75 years old / Free Medical Certificates from Free-Standing Clinics) • Performance based appraisal.
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Company Overview

Industry
Customer Service
Experience
Exprerience 0 - 1 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted
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