CUSTOMER SERVICE REPRESENTATIVE for Travel Account
- Full Time
- National Capital Reg- Pasig City
- PHP 25000 - 25000 /Monthly
Work Address : 11th Floor, Robinsons Equitable Tower, ADB Avenue cor. Poveda Road, Ortigas Center, Pasig City
Job Description
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Taking customer calls and providing first call resolution ensuring Business Requirements and Customer Satisfaction.
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Handle escalated calls related to flights, hotels, cars, packages, travel
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Insurance, customer complaints
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Resolve customer queries related to amendments, cancellation of flight, hotel and car reservations
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Providing passengers with best deals with Air fares in markets as compared to others.
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Helping customers to create their own vacation packages in low budgets.
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Assisting passengers with their queries
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Use of Sabre and Amadeus travel GDS to book tickets
Company Overview

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