CUSTOMER SERVICE REPRESENTATIVE for Travel Account
- Full Time
- National Capital Reg- Pasig City
- PHP 25000 - 25000 /Monthly
Work Address : 11th Floor, Robinsons Equitable Tower, ADB Avenue cor. Poveda Road, Ortigas Center, Pasig City
Taking customer calls and providing first call resolution ensuring Business Requirements and Customer Satisfaction.
Handle escalated calls related to flights, hotels, cars, packages, travel
Insurance, customer complaints
Resolve customer queries related to amendments, cancellation of flight, hotel and car reservations
Providing passengers with best deals with Air fares in markets as compared to others.
Helping customers to create their own vacation packages in low budgets.
Assisting passengers with their queries
Use of Sabre and Amadeus travel GDS to book tickets
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