job vacancies in Philippines

CUSTOMER SERVICE REPRESENTATIVE for Travel Account

  • Full Time
  • National Capital Reg- Pasig City
  • PHP 25000 - 25000 /Monthly

Work Address : 11th Floor, Robinsons Equitable Tower, ADB Avenue cor. Poveda Road, Ortigas Center, Pasig City

Job Description

  • Taking customer calls and providing first call resolution ensuring Business Requirements and Customer Satisfaction.

  • Handle escalated calls related to flights, hotels, cars, packages, travel

  • Insurance, customer complaints

  • Resolve customer queries related to amendments, cancellation of flight, hotel and car reservations

  • Providing passengers with best deals with Air fares in markets as compared to others.

  • Helping customers to create their own vacation packages in low budgets.

  • Assisting passengers with their queries

  • Use of Sabre and Amadeus travel GDS to book tickets

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience 1 - 2 Years
Qualification
Bachelors
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted

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