job vacancies in Philippines

Customer Service Representative

  • Full Time
  • Calabarzon & Mimaropa- Rizal (Antipolo), Central Visayas- Cebu (Cebu City), Davao- All, National Capital Reg- Makati city, National Capital Reg- Mandaluyong City, National Capital Reg- Paranaque City, National Capital Reg- Pasay City, National Capital Reg- Pasig City, National Capital Reg- Quezon City, National Capital Reg- Taguig City, Northern Mindanao- Misamis Oriental (CDO)
  • PHP 15000 - 23600 /Monthly

Work Address : U3 GF One Beatriz Tower, Lauan, Duyan-Duyan, Project 3, Quezon City

Job Description

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
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Company Overview

Industry
Customer Service
Experience
Exprerience Fresher
Qualification
Bachelors
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Entry Level (Fresh Graduates)
Posted

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