job vacancies in Philippines

Customer Service Representative

  • Full Time
  • Central Visayas- Cebu (Cebu City)
  • PHP 16000 - 20000 /Monthly

Work Address : Unit 901 9th floor of Insular Life Building, Cebu Business Park, Cebu City

Job Description

Supporting Enterprises is an innovative and contemporary Australian company which owns and operates a delivery centre in the Philippines.

We partner predominantly with IT companies, marketing & creative design houses, BPOs, financial service institutions, engineering groups and other SMEs clients all over Australia and abroad to connect talent (YOU) with opportunities.

We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe, and supportive environment which embraces change and diversity.

Looking for Customer Representatives for a new ACCOUNT who can start immediately. 

Responsibilities:

  • Accurately captures customer information.
  • Follow communication procedures, guidelines and policies.
  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
  • Assists customers effectively by solving customer disputes
  • Tactfully handles confrontational/complains, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

FLEXIBLE SHIFT (possible 24 hours operations)

Qualifications:

  • At least six (6) months CSR experience.
  • Excellent English communication skills.
  • Strong phone contact handling abilities and active listening.
  • Calm and confident.
  • Available to start immediately.

NIGHT SHIFT

Qualifications:

  • At least one (1) year CSR experience.
  • Excellent English communication skills.
  • Possess strong problem solving skills.
  • Must be upbeat, lively, and perky.
  • Ability to tactfully handle stressful and difficult situations. 
  • Available to start immediately.

For walk in applicants, do bring an updated copy of your resume and valid ID.

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience 1 - 2 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted

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