Job Responsibilities:

• Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies

 

Job Qualifications:

• Candidate must at least reached 2nd year College or possess a Bachelor's Degree in any field (No BPO experience is required)
•  High school graduates (But in specific site like Makati, Taguig and Sucat only, also BPO experience is required)
• Good English language conversation skills
• Computer and Web proficient

 

Telesys Philippines is a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.

 

We offer tried and tested solutions that meet and exceed the demands of a constantly evolving market. Our handpicked team of professionals deliver services to the United States, Europe, Canada, and Australia.

 

Apply Now and Get Hired today!! Join our Team NOW!

 Why should you work with Telesys Philippines? 2k Non taxable allowance, 13th month pay, Attendance Bonus, Departmental Awards, 3 Dependents can be enrolled in our HMO after 3 months, Maternity/Paternity Leave, Paid leaves 1SL/1VL per month can accumulate if unused, 10%-15% DISCOUNT on Partner Gyms, Enjoy our Kick Off Parties, Sponsored Team Building,