Experienced Call Center Agent
- Full Time
- Calabarzon & Mimaropa- Quezon
- PHP 10000 - 15000 /Monthly
Work Address : 2nd Floor Coefficients Bldg. Peridot cor Aquamarine ST. Pleasantville Phase 2, Ilayang Iyam, Lucena City ( before the entrance of Silver Creek)
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
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QUALIFICATIONS: ● Candidates must possess a Bachelor’s degree in Business, Communications, Finance, Marketing, Economics, or any related field. ● Proficient in basic computer programs and ability to create effective presentations to individuals and groups. ● Knowledge of a second language (Cebuano) is often preferred. ● At least 6 months to 1 year of experience. ● Proficient in MS Office with expertise in MS Word, PowerPoint, and Excel.
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