job vacancies in Philippines

General Manager from BPO Call Center Industry in Ilo-ilo

  • Full Time
  • Western Visayas- Iloilo (Iloilo City)
  • PHP 100 - 150000 /Monthly

Work Address : Ilo-ilo

Job Description

GENERAL MANAGER FROM BPO/CALL CENTER INDUSTRY(ILO-ILO,100K-150K)

KEY RESPONSIBILITIES / DUTIES:

•    Create and execute a clear strategy for Support Group to ensure achievement of company goals in general.
•    Provide leadership, management and oversight to all Support Group such as Finance, Human Resources, Procurement, Recruitment, Information Technology, Marketing and Administration to maximize efficiencies of each department.
•    Ensuring the development and implementation of a clear strategic plan for the Support and Leadership Group.
•    Looking to the future of the business and making key investments and recommendations.
•    Supporting the development of a healthy internal culture that retains key employees and encourages their professional development. 
•    Oversee daily operations of the Support and Leadership Group.
•    Ensure the creation and implementation of a strategy designed to grow the business
•    Coordinate the development of key performance goal for functions and direct reports
•    Provide direct management of key functional managers and executives in the business unit.
•    Ensure the development of tactical programs to pursue targeted goals and objectives.

QUALIFICATIONS:

•    Graduate of any business related course, MBA is a plus.
•    At least 5-7 years proven experience as a General Manager or similar executive role, preferably from BPO / Call Center Industry.
•    Knowledgeable and has strong experience in handling all support group of business process and functions (Finance, Human Resources, Procurement, Recruitment,
•    Information Technology, Marketing and Administration).
•    Experience dealing with Operations Team and work closely with them to drive company productivity and quality output.
•    Strong leadership and analytical skills.
•    Excellent people management.
•    Ensure employees are motivated and productive
•    Has experience in Process Improvement is a plus. With background in creating department’s handbook.

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Company Overview

Industry
Sales-Corporate
Experience
Exprerience 5 - 6 Years
Qualification
Bachelors
Job Category
Sales-Corporate
Job Role
Supervisor/Team Lead
Job Level
Employees with 5+ years experience
Posted

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