job vacancies in Philippines

German Customer Service Agent

  • Home Based
  • Chiang Kham
  • 13600 - 22800 /

Job Description

Duties & Responsibilities

You will be in charge of:

  1. Assisting our German speaking customers
  2. Answering empathetically to each customer in order to match their exact needs
  3. Reporting the issues our customers encounter
  4. A lot of companies underestimate customer service. We do not, we consider it a top priority. Word of mouth is our number 1 marketing channel and we intend to keep doing better. We are a customer-obsessed company.
  5. Each customer needs to be answered as an individual. It requires a keen understanding of human psychology.

You can directly see the results of your work in helping the company grow.

Skills & Qualifications

  • Perfect in German
  • Proficient in English
  • Abilities in French, Italian, Spanish or Mandarin is a plus
  • Previous experience in Customer Service is a plus

Profile

  • Autonomous
  • Responsible
  • Reliable
  • Willingness to learn
  • Hardworking
  • Altruistic
  • System-oriented (i.e. find ways to do the job better and faster)
  • Geek tendencies are a plus
  • Some technical knowledge

LOCATION

You can choose to come to our head office in Chiang Mai, Thailand or do remote working. Or a mix of the two.

WORKING HOURS

Flexible schedule, but expect 40 hours a week

BONUS

Once a year there will be a company retreat, most likely on a South East Asian island, all expenses (accommodation, flights, activities, etc.) will be paid for.
1000€ a year in learning and IT stipend

 

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience
Qualification
Certificate
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Posted

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