job vacancies in Philippines

Health Care Associate - Agent

  • Full Time
  • Quezon City, Manila, Makati
  • Not Specified

Job Description

We are looking for a Health Care Associate / Agents for our Mandaluyong City site.

Duties and Responsibilities:

  • Meet Daily / Weekly / Monthly production & Quality as per project SLAs / Timelines
  • Responsible to check for patient Eligibility, Benefit verification & initiating an Authorization for service request on behalf of doctors / physicians / RCM companies in USA with the Insurance companies
  • Production and Quality targets to be met
  • Clear communication with the supervisors
  • Schedule adherence - Should be flexible in working different shifts

Minimum Qualifications

  • High School diploma / GED (General Education Degree) / Nursing Graduate
  • Minimum of 1-2 years in the US Healthcare Insurance Domain (Payor or Provider space)
  • Typical skills – 20 wpm with 85% accuracy
  • MS office & Internet Proficiency
  • Understands US Healthcare - Insurance
  • Sound Knowledge of Eligibility n Benefit & Authorization
  • Demonstrates the ability to effectively investigate, analyze and problem solve
  • Ability to comprehend & communicate effectively with US Insurance/ Physician groups /Medical Billing companies
  • Ability to read and comprehend Medical records of patient
  • Demonstrates the ability to be flexible and work collaboratively with multiple internal and external teams, to identify and help resolve enterprise-wide challenges
  • MS Office - Excel, PPT, Word
  • Ability to comprehend and communicate effectively with US customers
  • Good written and verbal communication skills
  • Knowledge of US Medical billing terminologies

Job Type: Full-time

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Company Overview

Exprerience 1 - 2 Years
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Job Role
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