- Full Time
- National Capital Reg- Manila City
- PHP 20000 - 25000 /Commission Based
Work Address : pacific skyloft hotel residence near UST Hospital
Meetings with team leaders
• Building audit (inspection)
• Checking of KPI of all team leaders
• Checking of status of project completion of team leaders
• Supply checking for hotel
• Work in compliance with company policies and procedures.
• Ensure team follows standard operating procedures for all operational functions.
• Conduct regular meetings with team to discuss about issues, concerns, updates etc.
• Support operational risk and audit process for the purpose of preventive maintenance.
• Heads the Hotel in managing the property and serves as the face and voice of the Hotel.
• Ensure that the minimum operating procedures are being met or exceeded.
• Manage all matters pertaining to residential operations appearance, flow and utilities;
• Deals directly with its subordinates and also helps to make sure they are being trained well;
• Establishes and issues Operations standard procedures, policies, memorandums, reprimands to subordinates, and notices;
• Responsible for handling escalated guests complaints / requests
• Consistently monitors and prepares the manning schedule of the front desks and maintenance personnel as well as the proper endorsement during shifting;
• Evaluate manpower including supervisors, front desk officers and third-party agency
• Coordinate with the maintenance if the daily guest concern is address and resolved
• In-charge for the completion of Hotel amenities.
• Reports are timely and accurately submitted
• Shall submit the required monthly reports
• Proposed manpower schedule
• Purchase and endorse items needed for Hotel.
• OPEX and CAPEX improvement forecasting
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