job vacancies in Philippines

Inbound Call Agent

  • Full Time
  • National Capital Reg- Taguig City
  • PHP 23000 - 26000 /Monthly

Work Address : Uptown Bonifacio Tower 3, Taguig, Metro Manila

Job Description

Job Responsibilities

  • Answering inbound calls and address clients needs, complaints, or other issues with products or services.

  • Utilizing software, databases, scripts, and tools appropriately.

  • Taking part in training and other learning opportunities to expand knowledge of company and position.

Skills needed

  • Fluent English (Essential)

  • Proficiency in Microsoft Word, Excel etc (Essential)  

  • Previous experience in a call centre or something similar

  • Exceptional customer service, active listening, verbal, professional phone voice

  • Ability to perform under pressure and diffuse difficult situations

  • Strong time management and decision making skills

  • Team player

  • Outgoing, Confident & friendly

Benefits

Possible PHP 15000 in monthly bonus
Apply Now

Company Overview

Company
Koala Customer Service
Industry
Customer Service
Experience
Exprerience 0 - 1 Years
Qualification
Secondary
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Entry Level (Fresh Graduates)
Posted
Apply Now
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