Inbound Call Agent
- Full Time
- National Capital Reg- Taguig City
- PHP 23000 - 26000 /Monthly
Work Address : Uptown Bonifacio Tower 3, Taguig, Metro Manila
Job Description
Job Responsibilities
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Answering inbound calls and address clients needs, complaints, or other issues with products or services.
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Utilizing software, databases, scripts, and tools appropriately.
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Taking part in training and other learning opportunities to expand knowledge of company and position.
Skills needed
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Fluent English (Essential)
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Proficiency in Microsoft Word, Excel etc (Essential)
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Previous experience in a call centre or something similar
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Exceptional customer service, active listening, verbal, professional phone voice
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Ability to perform under pressure and diffuse difficult situations
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Strong time management and decision making skills
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Team player
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Outgoing, Confident & friendly
Benefits
Company Overview

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