IT associate
- Full Time
- National Capital Reg- Quezon City
- PHP 15000 - 20000 /Monthly
Work Address : Eastwood City
Job Description
· Offers assistance to computer system users. This may be with hardware, such as desktop computers, printers, scanners or handheld devices or it may be with software programs.
· Track all instances of support by creating IT tickets using ticket-tracking software.
· update the status of each ticket as they successfully assist each user with their issues.
· Will be in-charge of keeping current systems updated and running smoothly.
· Will be tasked with upgrading the system and its components when the need arises.
· Conducts research and provide cost analysis data when upgrading or purchasing new hardware, software or equipment.
· Will be tasked with overseeing an organizations data, including client information and internal information; includes maintaining, backing up and securing databases, as well as restoring files as needed.
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