job vacancies in Philippines

Japanese Helpdesk

  • Full Time
  • National Capital Reg- Taguig City
  • Salary As Per Industry Standard

Work Address : Taguig

Job Description

 

Position:           Japanese Helpdesk  (AIRLINE account)

Location:          BGC, Taguig City

Salary:                P 70, 000 – 85, 000

Shift:                    Dayshift

Schedule:          Monday to Friday

Benefits: HMO + attendance bonus + incentives + annual increase

 

COMPANY PROFILE:

They are operating as a contact center in the Philippines and the leading solution provider across a wide range of different industries in Germany, Philippines, Spain, the Netherlands, France, Argentina, Romania and India.

 

Requirements:

  • Filipino who can speak Japanese
  • JLPT N2, All level 2 ( Certificate not required )
  • Can speak, read and write Japanese
  • Must be fluent in English
  • At least High School graduate in Japan
  • Customer Service experience is an advantage

 

Responsibilities:

  • Responsible in handling travel related customer concerns and feedback
  • Manage communicating with customers through email
  • Attend to phones calls to resolve inquiries and concerns of Japanese customers
  • Build strong client relationship and improve customer experience
  • Liaising closely with internal departments and external entities for documentary requirements
  • Preparation & submission of regular operational related reports
  • Submission of necessary docum rents & reports
  • Maintaining proper filing system

 

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience 1 - 2 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted

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