job vacancies in Philippines

Japanese Helpdesk Support

  • Full Time
  • National Capital Reg- Taguig City
  • Salary As Per Industry Standard

Work Address : taguig

Job Description

Company Profile:

IT Company/ BPO Company that specializes in information technology, financial, legal content and human resource. The company is also know to provide excellent customer service support.

Benefits:

  • HMO
  • Clothing allowance
  • Medical allowance

Responsibilities:

  • Respond to customer inquiries via phone, email and chat
  • May respond to inquiries regarding a specific product or a specific customer
  • Inquiries regarding address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc.
  • Ensure each customer contact is handled in a manner consistent with the Company’s brand and values to maintain customer satisfaction and retention.
  • Identify prospects for additional products and services; send leads to appropriate sales representatives.
  • May assist field representatives in account maintenance.
  • Log and classify all calls and request for assistance in the call tracking database.
  • May include some order processing duties.

Requirement:

  • Fresh Graduates are welcome to apply
  • Japanese N2/N3 certification
  • Open for Undergraduate and Graduate
  • Experience in a BPO industry is preferred but not required
  • Willing to work any shift
  • Willing to work in Mckinley Hill, Taguig

RECRUITMENT PROCESS:

• Initial Interview

• Assessment

• Interview with Filipino Manager

• Client's Interview with Japanese

• Job Offer

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience 2 - 3 Years
Qualification
Bachelors
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted

Related Jobs

DB2 DBA - MF

WeScout Inc
National Capital Reg- Manila City
Full Time

At least 5 Years of progressive expertise in Database Administration  Ability to craft and alter of DB2 object according to custom's requirement (Ex: Database, Table space, Table, Index, etc)

DB2 DBA - Linux-Unix-Windows

WeScout Inc
National Capital Reg- Manila City
Full Time

Required: DB2 DBA(LUW)—Linux unix windows Secondary skill: Shellscript, Qrep At least 5 Years of progressive expertise in Database Administration 

MF Cobol Developer

WeScout Inc
National Capital Reg- Pasig City
Full Time

• Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or any related discipline. • At least 5 year(s) of Cobol experience in Mainframe environment • Experience with JCL, VSAM, CICS. • Techno-Functional expertise in AFS product is must. • Experience in production Support. • Applicants must be willing to work in QC or Pasig City

Scrum Master

WeScout Inc
National Capital Reg- Pasig City
Full Time

Person should be agile project manager/ Scrum master with minimum 7 years of experience in this field. Person should have knowledge about using VSTS or SHPT(Share point) for managing scrum activities and metrics. CSM or Scaled Agile certification or similar in this field is required. Should have good communication skills and should be able to work in multi vendor environment.

Customer Service Representative

iStaff Solutions Inc.
National Capital Reg- Pasig City
Full Time

- AMENABLE TO WORK FULL-TIME/OFFICE-BASED AND WORK FROM HOME SET-UP - AMENABLE TO WORK IN SHIFTING SCHEDULES - WILLING TO WORK IN ORTIGAS. - AVAILABLE TO START ASAP!

jobaxy-logo register-now