Duties and Responsibilities

● Develop trust relationships with a portfolio of major clients

● Acquire a thorough understanding of key customer needs and requirements

● Expand the relationships with existing customers by continuously proposing solutions to meet their objectives

● Ensure correct products and services are delivered to customers in a timely manner

● Serve as the link of communication between key customers and internal teams

● Resolve any issues and problems faced by the customers and deal with complaints to maintain trust

● Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics 
 
 
Skills Requirement

● Proven experience as a key account executive

● Experience in sales and providing solutions based on customer needs ● Strong communication and interpersonal skills with aptitude in building         relationships with professionals of all organizational levels

● Excellent organizational skills

● Ability in problem-solving and negotiation

● Bachelor in Business Administration, Sales or relevant field