Mandarin Customer Associate with Free Accommodation or Housing Allowance
- Full Time
- National Capital Reg- Pasig City
- Salary As Per Industry Standard
Work Address : Pasig City, Philippines
This company identified as one of the world's capitals in the field of contact centers and business process providers. They deliver a strong emphasis on employee engagement towards achieving that goal.
Position: Mandarin Customer Associate
Industry: Online Gaming Company
Location: Ortigas, Pasig City
Salary: P 50,000 - 55,000 NET
Free accommodation or Housing Allowance
Reimbursed roundtrip airfare annually
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Identify and assess customers’ needs to achieve satisfaction.
Follow communication procedures, guidelines, and policies.
Proficient in speaking, reading and writing Mandarin Language
Native speaker from China
Knowledgeable in Computer applications such as Microsoft Office
With working experience of 1 year in Online Gaming or Customer Service is a plus
Willing to work in a Shifting Schedule
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apply and please look for: Ms. Lian
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