Company Profile:

The company is one of the biggest Travel Agency with 200 branches in cities abroad. This company provide latest travel trends from all over the world.

Position: Mandarin Email and Chat Support

Industry: Travel Company

Location: Makati City

Salary: Negotiable

Schedule: Dayshift

Responsibilities:

Respond to customers inquiries about bookings, travel promos and reservations thru email and chat

Ensures that the customer’s request are handled in an appropriate and timely manner

Responsible in handling and managing reservation and cancellations of bookings

Resolve and provide solutions for misplaced or denied bookings

Requirements:

Proficiency is speaking, reading and writing in Mandarin and English

Must be a Bachelor’s Degree holder of any field

BPO Experience is a plus but not required

Open for Filipino only

Open for Fresh Graduates

Recruitment Process:

Initial Interview

Interview with Chinese Native (Language Assessment)