job vacancies in Philippines

Mandarin IT Help Desk Specialist - Makati City Dayshift

  • Full Time
  • National Capital Reg- Makati city
  • Salary As Per Industry Standard

Work Address : Makati City, Philippines

Job Description

Position: Mandarin IT Help Desk Specialist

Industry: Online Gaming

Schedule: Dayshift

Location: Makati City

Salary: Negotiable

 

Responsibilities:

Responsible in responding to technical related concerns

Provide solutions to technical related concerns    

Follow step by step troubleshooting process to resolve issues

Responsible in handling escalations

Provide customer service phone or email  

Record the customer transactions  

Answer inquiries in chat or email

 

Requirements:

Can speak, read and write Mandarin Language

Preferably bachelor’s degree holder

Has a relevant experience in CSR/TSR or in Gaming Industry

Willing to work in Makati City

Can start as soon as possible

 

 

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience 0 - 1 Years
Qualification
Bachelors
Job Category
Customer Service
Job Role
Call Center Executive
Job Level
Entry Level (Fresh Graduates)
Posted

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