job vacancies in Philippines

Mandarin Service Desk Support in Quezon City

  • Full Time
  • National Capital Reg- Quezon City
  • Salary As Per Industry Standard

Work Address : Quezon City, Phillipines

Job Description

Company Profile:

The company is a global IT, consulting and BPO Company. It is in the industry for over 80 years delivering quality services to their clients and customers. They are recognized over the world for their ample range of services, strong commitment to sustainability and competitive business citizenship.

 

Position: Mandarin Service Desk Support

Industry: BPO Company

Location: Quezon City

Salary: P 70,000 - 100,000

Schedule: Shifting

 

Job Description:

Responsible in providing technical support and answering concerns via phone, email and chat and web

Maintain a high degree of Customer Service for all support queries and follow all service management principle

Record trend of calls and recognizing outages proactively

Interact and coordinate with other departments to resolve customer issues

Escalate customer trouble issues when appropriate

 

Requirements:

Proficiency in Speaking, Reading and Writing Mandarin Language

At least 2 years in college

Experience in related with the role is a plus

Amenable to work in a Shifting schedule

 

Recruitment Process:

HR Interview

Ops Interview

Client Interview/Language Assessment

Job Offer

 

 

Apply Now

Company Overview

Industry
Customer Service
Experience
Exprerience 0 - 1 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Call Center Executive
Job Level
Entry Level (Fresh Graduates)
Posted

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