Mandarin Speaking Telesales Agent
- Full Time
- National Capital Reg- Makati city
- PHP 90000 - 110000 /Monthly
Work Address : Ayala Makati
Reporting to the Telesales Agent Team Lead, the main purpose of this role is to retention players and maximize the player’s lifecycle
Essential Job Functions / Main Duties & Responsibilities:
Perform outbound calls to non-deposit and inactive players
Record all players’ feedback or suggestion and report to Team Lead
Working closely with the Customer Service and Marketing Department to ensure provide the
best customer service and products to players
Skills & Qualifications:
Be able to adapt to the demands of working in a rapidly changing environment
Have excellent communication skills and good customer service orientation
Will be innovative and self-motivated
Will have high confidence levels with a positive, outgoing and dynamic approach
Creative problem solver and team player
Multitasking and can work with minimal supervision
Knowledge & Experience:
Minimum 1 years of call center experience
Must have worked in a sales environment
Native Mandarin speaker
Knowledge of the gaming industry would be an asset
Strong passion for sports would be an asset
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