Mandarin Technical Support Representative IT Solution Company in Pasig City
- Full Time
- National Capital Reg- Pasig City
- Salary As Per Industry Standard
Work Address : Ortigas, Pasig City, Philippines
Job Description
Company Profile:
This company is from the U.S that provides information, services and technology for the healthcare industry.
Position: Mandarin Technical Support Representative
Industry: Information and Technology Solutions
Location: Ortigas, Pasig City
Salary: Negotiable
Schedule: Dayshift
Job description:
Answer and resolve customer inquiries via chat, email and/or phone
Analyze, diagnose and troubleshoot technical support requests.
Provide timely resolution to customers experiencing common technical issues.
Build sustainable relationships with customers
Requirements:
Proficient in speaking, reading and writing Mandarin
At least Vocational Diploma/Short Course certificate, Bachelor’s /College Degree in any field
Background in Customer Service is an advantage
Knowledgeable in computer applications
Recruitment Process:
Initial interview
HR Interview
Client Interview
Job Offer
Company Overview
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