job vacancies in Philippines

Non-Voice Customer Support Specialist

  • Full Time
  • National Capital Reg- Pasig City
  • PHP 18000 - 24000 /Monthly

Work Address : Ortigas Center

Job Description

Customer/Client Relations Representative (Chat)

Location:           Pasig City

Job Type:          Permanent / Full-Time

Salary:              Negotiable, dependent on experience

 

An industry-leading Membership Software Solutions Provider in the UK is currently looking for a driven, dedicated and customer-oriented Customer Support Representative to join their team.

           

Duties and responsibilities will include:

  • Manage the Company’s messaging service to provide excellent customer service to new and existing clients
  • Support the Sales Executive by responding to inquiries by potential customers via chat
  • Provide and update Articles for the messaging service Knowledge Base
  • Onboard and train new customers in the use of the Membership Software
  • Maintain and update CRM system

 

Qualifications/ skills required:

  • Independent, self-motivated and customer service-focused
  • Exposure to a Customer Service or Customer Support environment is preferred
  • Drive to provide excellent customer service
  • Willing to work from 3:30pm-12:30am (8:30am-5:30pm UK hours)
  • Excellent English Communication skills.

 

 

Benefits

HMO, Leaves, Allowances
Apply Now

Company Overview

Company
Industry
Customer Service
Experience
Exprerience 0 - 1 Years
Qualification
Associates
Job Category
Customer Service
Job Role
Customer Service - General
Job Level
Employees with 1 to 5 years experience
Posted

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