Non-voice Technical Support Representative
- Full Time
- Central Luzon- Pampanga(Angeles City)
- Salary As Per Industry Standard
Work Address : 11F eNtec2 Building, Nepo Mart, Angeles City
WHAT ARE YOU GOING TO DO?
Deliver service to end-users via chat and email
Evaluate and analyze the issues faced by end-users and provide appropriate troubleshooting and resolution steps
WHO ARE WE LOOKING FOR?
Someone with excellent English writing abilities
Someone who is is computer and internet savvy OR
Someone who is a quick study and has a passion for technology
Someone with previous experience in technical support is a PLUS
Someone who is highly organized and with keen attention to details
Someone who is willing to work on shifting and/or rotating schedules (we have 24x7 operations)
Someone who can type at 35 words per minute or greater with 90% accuracy
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