Phone Banking Associate
- Full Time
- National Capital Reg- Quezon City, National Capital Reg- Taguig City
- PHP 25000 - 40000 /Monthly
Work Address : BGC, Taguig or in Quezon City
Phone Banking Associate
Get HIRED Over the Phone Interview Process
Customer Service for Financial Account
We are looking for the Representatives who will handle the ff. accounts:
- Credit Card ( 10% Voice, 90% Non – Voice )
- Financial ( 10% Voice, 90% Non – Voice )
- Financial (Voice)
- You are responsible for providing the highest level of customer support when responding to balance inquiries, investigating card declinations, processing card activations, etc.
- Receives messages, emails, or calls from customers and provides assistance with a variety of money orders, money transfer, business payments and bank commercial services-related questions.
- This is a strategic Banking & Finance customer support role on a BPO setting.
- At least High School Graduate
- College Graduate / 2 YR in College
- 1 YR BPO Experience with Loans or handling international accounts.
- Good English communication skills
- With good computer navigation skills
- HMO on Day 1
- 2 dependents upon regularization
- Retirement package - 5 yrs validity
- Annual appraisal (based on performance)
- Life insurance on Day 1
- Vacation and sick leaves (not convertible into cash) 90 days validity
- Mobility after 1 yr.
- 15% nigh diff.
Recruitment Process: (3 Interviews only no exams)
1. HR interview
2. Communication skills assessment Interview
3. Hiring manager interview
WORK LOCATION: Taguig City or Quezon City
SCHEDULE: Shifting or Night
SALARY: 25K Up to 40K
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