job vacancies in Philippines

Phone Banking Associate

  • Full Time
  • National Capital Reg- Quezon City, National Capital Reg- Taguig City
  • PHP 25000 - 40000 /Monthly

Work Address : BGC, Taguig or in Quezon City

Job Description

 

Phone Banking Associate

Get HIRED Over the Phone Interview Process

Customer Service for Financial Account

 

 

We are looking for the Representatives who will handle the ff. accounts:

 

  • Credit Card ( 10% Voice, 90% Non – Voice )
  • Financial ( 10% Voice, 90% Non – Voice )
  • Financial (Voice)
  • Fraud
  • Collections

 

RESPONSIBILITIES:

  • You are responsible for providing the highest level of customer support when responding to balance inquiries, investigating card declinations, processing card activations, etc.
  • Receives messages, emails, or calls from customers and provides assistance with a variety of money orders, money transfer, business payments and bank commercial services-related questions.
  • This is a strategic Banking & Finance customer support role on a BPO setting.

 

QUALIFICATIONS:
- At least High School Graduate
- College Graduate / 2 YR in College

- 1 YR BPO Experience with Loans or handling international accounts.
- Good English communication skills
- With good computer navigation skills

 

BENEFITS:
- HMO on Day 1
- 2 dependents upon regularization
- Retirement package -  5 yrs validity
- Annual appraisal (based on performance)
- Life insurance on Day 1
- Vacation and sick leaves (not convertible into cash) 90 days validity
- Mobility after 1 yr.
- 15% nigh diff.

 

Recruitment Process: (3 Interviews only no exams)
1. HR interview
2. Communication skills assessment Interview
3. Hiring manager interview

 

WORK LOCATION: Taguig City or Quezon City

SCHEDULE: Shifting or Night

SALARY: 25K Up to 40K


 

Apply Now

Company Overview

Company
Industry
Banking/Financial Services
Experience
Exprerience 0 - 1 Years
Qualification
Secondary
Job Category
Banking/Financial Services
Job Role
Management
Job Level
Employees with 1 to 5 years experience
Posted

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