job vacancies in Philippines

Sales Support Associate

  • Full Time
  • National Capital Reg- Manila City
  • PHP 25000 - 3000 /Monthly

Work Address : Manila

Job Description

  • Utilizes a centralized, consolidated database of SAP LOB product, technical and security content to search, match and apply first-responder answers to customer requirements documents in collaboration with Presales organization.
  • Coordinates first-responder draft answers with Presales for mandatory second-pass quality review and feedback.
  • Incorporates quality feedback and updates from Presales into the consolidated database refresh process on a continuous basis.
  • Drives quality customer focus against high work volumes and stringent deadlines.
  • Interacts with Presales and Sales management in a professional and quality focused supporting role with clear written and verbal communications.
  • Adheres to specific, documented team processes and scope of work.
  • Follows SAP policies and team management instruction.

Day-to-Day operations

  • Inbound and outbound communication (email, phone calls, and documents) with team manager, team lead, and Presales representatives regarding first-responder assignments and timelines.
  • Usage of centralized, consolidated database to research and provide 1st draft answers to technical, security, and functional product requirements in customer documents ranging between 0 – 1000+ questions.
  • Tracking workload and assignments against customer deadlines and deliverable expectations set with Team Lead/Manager and Presales for each individually assigned project.

Benefits

- Attractive Package - KPI Incentive - Medical Insurance - 13th Month Bonus - Annual Leave & Medical Leaves - International Working Environment
Apply Now

Company Overview

Company
Industry
Sales-Corporate
Experience
Exprerience 1 - 2 Years
Qualification
Bachelors
Job Category
Sales-Corporate
Job Role
Sales Support Coordinator
Job Level
Employees with 1 to 5 years experience
Posted

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