Daily contact with clients is a key part of the job, and offering recommendations that will help clients with communication objectives. Given this expectation of managing clients, a very confident and assertive attitude is necessary to promote the agency’s ideas and benefits. Expected to give project direction and maintain a clear strategy to achieve the very best outcome for the clients.

Directly reports to Account Director, also reports to Business Director and Managing Director.

RESPONSIBILITIES

• The day-to-day management of clients’ marketing and advertising campaigns
• Championing of projects and accounts
• Proactive leadership that encourages direct teams and other department teams to perform their best
• Regular communication with clients at a senior level
• Organization of client feedback
• Generating accurate reports and status updates and notifications
• Pitching fresh and innovative ideas to clients
• Completing projects to a specific schedule and within an agreed budget
• Using knowledge and skills to push clients, the team and the agency in the most productive direction